Domino’s in-store team members are the ‘cheese’ that holds our pizza together.

Responsible for preparing fresh pizza dough, taking customers’ orders either over the phone or in-person and ensuring each pizza is made with love and pride – Domino’s in-store teams are essential to making sure our ‘pizza-verse’ goes ‘round.

In-store team members are also responsible for helping to cut and box piping hot pizzas fresh out of the oven, dispatch deliveries before they are hustled out the door, safely prepare food and assist other team members on different pizza stations.

In-store responsibilities:

• Meeting and greeting customers both on the phone and in person
• Serving customers
• Upselling menu items and products
• Processing payments
• Quality control of pizzas and other food items
• Safely preparing pizzas and other food items
• Assisting fellow team members during service
• General cleaning duties

Fun fact:

Did you know that Domino’s holds a ‘Pizza Making Competition’ every year at the Company’s annual Rally event? In 2020, a Domino’s team from Victoria took home the championship after carefully preparing two Meatlovers, two Supreme and two Hawaiian pizzas in a record time of 54.14 seconds!

STORE MANAGEMENT TEAM

Domino’s is a fast-paced business that is forever changing. But there is one thing that always remains the same – our people are the heart of our business!

And at the heart of our stores? Our Store Managers.

At Domino’s, our store management team is responsible for the day-to-day running of our stores, including the rostering, training, and coaching of team members, delivering excellent service to ensure high levels of customer satisfaction, creating business strategies to attract new customers, preparing detailed sales reports and monitoring inventory levels on new stock. 

Store Managers must have excellent organisational and communication skills, have strong leadership and customer management abilities, be outstanding coaches and trainers, and most importantly – have a great attitude.

Store management responsibilities:

• Training and coaching
• Creating rosters
• Ordering stock and completing stock takes
• Managing the store during a shift
• Food safety supervision
• Recruitment and hiring
• Cash control and budgets
• Staff management
• Safety and security

Fun fact:

At Domino’s, we are committed to supporting the local communities in which we operate and doing the right thing because it’s the right thing to do. We donated thousands of safe, hot meals to frontline workers across Australia during the COVID-19 pandemic; supported emergency disaster relief efforts in partnership with our registered charity Give for Good; and implemented a national ‘Feed the Knead’ program – providing localised support in the form of free pizza to those doing it tough.

At the centre of our giving programs are Domino’s Store Managers – empowered to identify the local ‘knead’ in their community, and ensure piping hot pizzas are delivered to those doing it tough each and every week.